UP Transport Department Gets API Access For WhatsApp Chatbot Service

MORTH Approves Integration; Citizens to Get Transport Services at Fingertips

In a significant move towards digital transformation and enhanced citizen convenience, the Ministry of Road Transport and Highways (MoRTH) has granted API access to the Uttar Pradesh Transport Department for its WhatsApp-based chatbot service. The chatbot, launched earlier this month, is available on 8005441222 and aims to make key transport services more accessible, transparent, and efficient.

All-in-One Transport Services via WhatsApp

Citizens can now avail themselves of crucial transport-related services — including vehicle registration details, driving license services, challan information, and application status — simply by chatting on WhatsApp. This eliminates the need for frequent visits to transport offices and allows services to be accessed anytime, from anywhere.

The chatbot is expected to streamline citizen engagement, reduce in-person crowds at regional transport offices, and cut down on time and costs. The Government of India has assured that the service complies with all privacy and data security regulations.

Key Benefits:

  • 📱 Transport Chatbot Number: 8005441222
  • 🕐 24×7 Availability
  • 🚫 Less Crowd at Offices
  • 🔍 Improved Transparency
  • ⏳ Time and Money Savings
  • 💻 Boost to Digital Empowerment

This initiative is poised to be a milestone in modernizing the transport ecosystem of Uttar Pradesh, fostering both smart governance and citizen-friendly services. While API integration has been approved, the department is currently completing technical formalities, and full-scale public rollout is expected soon.

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